E061 E100 Error Codes iR6570 Series iR5075 Series

Symptom

* E061-0001 (Potential ON)
* E061-0002 (Potential OFF)
* E100-0001
* E227-0004
Cause
* The pin is broken on the Primary Fan 2 Duct. The Laser Shutter is activated by the pin on the Primary Fan Duct Assembly. The linkage is pinched not allowing the laser shutter to be fully actuated (may also indicate E227-0004). Faulty Laser Scanner Assembly.
* Defective DC Controller PCB Assembly.

Action

1. Check the shutter operation and the pin on the Primary Fan Duct Assembly. If the
pin is broken replace the Primary Fan 2 Duct (iR6570 : FC6-3540-000 / iR5075
FL2-5834-000) or the Primary Fan Duct Assembly (iR6570 : FM2-3074-000 / iR5075
FM2-9694-000). If the Laser Scanner Assembly (iR6570 : FM2-3670-000 / iR5075
FM2-9832-000) has been replaced and error codes E100-0001/ E227-0004 are
intermittently indicated, proceed to the next step.
2. Remove the Primary Fan Duct Assembly (this assembly has a pin on it
that activates the laser shutter).
3. Remove and reinstall the Laser Scanner Assembly.
4. Install the Primary Fan Duct Assembly. This should free the linkage
allowing the laser shutter to be fully actuated.
5. Finally a DC Con clear resolved both of the intermittent issues (E100-0001/
E227-0004)

Blank Image or Dark Fogging Image (Including Blank Areas) and E061-0001 / E061-0002 Errors Occur : iR6570 Series
Approved

Symptom

* Blank copies,Dark fogging
* E061-0001 and E061-0002

Action

When the above error code/image problems are experienced, perform the following:

1. Check the potential sensor wiring harness for any damage. This is caused by the harness being trapped between the hopper assembly and the cable tie head.
2. If the cable is damaged repair or replace as necessary.
3. Reposition the head of the cable ties on the cable guide in a downward position.
4. Input "1" under Service Mode > COPIER > FUNCTION > DPC > DPC, press the OK key and switch the Main power off and on so as to forcibly execute the Potential Control.

Error Code E064 Canon iR3300 Series

Symptom

E064 is indicated on the control panel. The error description is: The presence of a high voltage error is communicated by the composite power supply. The output for primary charging, developing, or transfer has deviated from a specific level of voltage.

Cause
* Adjustments in Service Mode are Incorrect
* Transport Assembly is Not Engaging Properly
* Dirty HVT Contacts for Developing Assembly and Charging Rollers
* A Paper Clip on HVT Contacts or Developing Assembly
* Faulty Transfer Roller
* Faulty Static Charge Eliminator
* Defective Composite Power Supply
* Defective DC Controller PCB Assembly

Action

1. Check the values in Service Mode and make sure they correspond to the Service
Label. If the copier receives a spike or surge through the 240V line these values
can change (can also give you blank copies). Take particular note of the Dev Bias
setting. [COPIER > ADJUST > DEVELOP > DE-DC]
2. Make sure the Transport Assembly is engaging properly. The Transfer Roller should
make good contact with the drum. Check condition of screw (XB6-7501-007) and
Pressure Plates (FB5-4816-000 & FB5-4817-000) for the Transport Assembly.
3. Clean HVT contacts for Primary/ Transfer Charging Rollers and Developing
Assembly. Inspect for any paper clips.
4. Replace the Transfer Roller (FF6-0104-000).
5. Replace the Static Charge Eliminator (FF5-7246-000).
6. Replace Composite Power Supply followed by DC Controller PCB Assembly.